Frequently Asked Questions (FAQ)
Q: What grind settings should I use?
A: This depends highly on your grinder and your brew method, as well as the coffee itself. Each brand of grinder has different settings so it's difficult to recommend one setting. In general, if the coffee tastes sour, try grinding finer. If the coffee tastes bitter, try grinding coarser.
Very Coarse (like coarse sea salt) is generally used for immersion-style brewing such as cold brew or French press where the beans soak in the water.
Coarse (like sand or table salt) is used for drip and pour-over style machines, which is most typical.
Fine (like garlic powder) is used for espresso and pressurized brew methods.
Super fine (like corn starch) is generally reserved for Turkish coffee where the grounds are consumed as part of the drink.
Q: Is your coffee sold as whole beans or ground?
A: We offer both whole bean and ground coffee. However, we highly recommend choosing whole beans whenever possible to ensure peak freshness and flavor. Grinding your coffee just before brewing will give you the best possible taste experience.
Q: When is your coffee roasted?
A: We roast coffee in small batches to ensure freshness. Occasionally, we have stock on hand but typically, orders are roasted within a few days before shipping.
Q: How fresh is the coffee when it arrives?
A: Most customers receive coffee within a week of roasting. Each bag includes a roast date so you know exactly when your coffee was roasted.
Q: Can I brew the coffee right away?
A: Fresh roasted coffee contains higher concentrations of CO2 gas trapped inside the bean. Typically, it is best to wait 3-7 days after the roast date on the bag when enjoying our coffees as a pour over or drip. If you are planning on using an espresso machine, we suggest waiting at least 7 days after the roast date before enjoying to ensure the CO2 gas does not negatively affect the flavor.
Q: How should I store my coffee?
A: Oxidation and heat are coffee's worst enemy. Store your coffee in an airtight container in a cool, dark place. If you have to store your coffee for an extended period of time, consider vacuum bagging it to remove excess air and storing it in the freezer until use. We generally do not recommend filling up your grinder's hopper full of coffee unless you go through it within a couple of weeks.
Q: How long does coffee stay fresh?
A: When stored properly, whole bean coffee is best enjoyed within 3–5 weeks of the roast date for peak flavor.
Q: I selected local pickup or market pickup. How do I make sure to get my order?
A: Please contact us via email at info@roastersnotebook.com to arrange for local pickup.